In operations, whether retail or manufacturer, forecasts deliver the essential input into the ordering system. But organizationally these two functions are often quite distinct. Neither side knows what the other is doing. Nor do the software providers – so the forecasts are often treated as an established fact rather than estimates with considerable uncertainty surrounding them. The result is that the order quantities are out of line with the required service level. What can be done? This workshop aims to explore where the two functions interact and how the relationship, both technical and organizational, can be improved.
15:45-16:30 hrs Panel Discussion
